Custom SMS Messages can be sent to a client. This is a configurable feature which can be switched on or off.
To send a custom SMS message, the user must click on the SMS Messages button on the top navigation bar shown in yellow below.
Once pressed, the user can click on the Send SMS Message to send the custom SMS message. If the client does not have a valid mobile number or has not consented, the you will need to update these details in the referral details area.
Once the user is on this screen, just type in the message you wish to send and then press the Send SMS Message at the bottom. You can only send up to 160 characters in this message.
Once sent, the message will appear in the table at the bottom. The messages will be either pending or delivered for their status. You can see the Message type; status; status date; the phone number the SMS was sent to; and the message sent.
